FAQ
1) What is a segway? How does it work?
The Segway® Human Transporter (HT) is the first self-balancing, electric-powered transportation device. With dimensions no larger than the average adult body and the ability to emulate human balance, the Segway HT uses the same space as a pedestrian, and can go wherever a person can walk. The Segway HT allows people at home and at work to go farther, move more quickly, and increase the amount they can carry anywhere they currently walk. Learn How It Works or Watch Segway Videos
2) Is a Segway difficult to ride?
Not at all. The Segway is designed to deliver a maximum of responsiveness with a minimum of effort. Each of our tours starts off with a comprehensive training course that will teach you the basics of Segway handling. So, while the Segways effortless glide might be a little disconcerting at first, by the time you finnish the tour you'll be a pro. Ready to buy your own and head out!
3) Are the Segways available for rent?
Unfotunately, local ordinances does not allow Segways on non private property with the exception of a guided tour.
4) How long will the batteries last? What is the maximum speed we can move at?
Our Segways are good for about 12 to 24 miles on a full charge. Average charge time is roughly 6 hours, but with the built in charge management package, you can just plug it in and forget it. No memory developing, no overcharging, just a simple wall outlet is all you need. As for speed, the segway has a maximum speed between 8 and 12 and 1/2 mph depending on the settings.
5) Are Segways safe to ride?
In a word, yes! The machine’s five internal gyroscopes will keep the platform level despite a rider’s best effort to flip it. The platform’s weight sensors take readings 100 times per second to ensure responsive starts and (sometimes more importantly) stops. To further guard your safety we require all of our riders to wear a helmet while on the Segway, just in case. With several other programming safety features built right in, the Segway provides one of the safest, most enjoyable ways to experience all that Lake Geneva has to offer
6) Are reservations required?
Though we do accept walk-ins, we encourage customers to call ahead. The only way we can guarantee you a time slot is if you call ahead. Please call if you need to cancel or if you are running late. Our number is 262-248-4142.
7) How long will the tours last?
Our tours will range between one-and-a-half to two hours, depending on group size and how confident riders are during training.
9) Are tours ever cancelled?
Heavy rain or storms can sometimes force us to cancel a tour. We will do everything possible to reschedule or work around your time availability. If we need to cancel a tour, we will notify you as far in advance as possible.
10) How old do you need to be to ride? What if I have a disability?
Too little weight can cause handling problems as the gyro sensors are in the standing platform. Due to this, we require all riders to weigh at least 100 lbs. Children must be at least 14. Please make inquiries at time of reservation. Disabilities can be a problem, but as long as you can mount and dismount (a step of about five inches), and if you can stand for about an hour at a time, you should have no problem on our tours.
11) How do I find Lake Geneva Segways?
We are conveniently located at the Lakefront on 151 Wrigley Drive, right across from the Lake Geneva Chamber of Commerce. click here for map
12) Do you handle private parties and group events?
We most certainly do. Any booking will come complete with up to ten Segways, helpful and friendly staff trainers, cones for courses, stop watches, flashing lights, the works. To add a bit of flare to your little get together, call 262-248-4142. Prices to be negotiated on a case-by-case basis.
FAQ from Segway
For more FAQ about Segways visit the segway website. Segway Website